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(Applies to labor only for retrofit windows purchased by original homeowner)

Quality Windows, Inc. (Quality Windows) guarantees to the original purchaser of Windows and Doors (Products), purchased solely from Quality Windows, which are specifically installed by Quality Windows, that Quality Windows will repair any water intrusion due to workmanship.

Persons Covered
This Warranty extends to the Original Purchaser from Quality Windows. The Warranty starts on the installation date of the Products and remains effective as long as the original purchaser owns the home. This warranty is non-transferable.

Exclusions From Coverage
This Warranty does not cover Products and/or installation materials. Nail-On or New Construction installation is only a 1-year warranty. This Warranty does not cover damage or defects relating to misuse or abuse, broken glass, natural weathering of sealant products, acts of nature, building settling, structural failure of walls and foundations, or failure to properly maintain or care for the exterior of the Products, sealants or home. Original purchaser is responsible to finish all wood surfaces on the interior and exterior of the home. Unfinished wood surfaces that experience water damage at the job site or are left unfinished after installation and become stained or damaged will not be considered as defective in workmanship and are excluded from coverage under the terms of this Warranty.

Any Provia or Entry doors have a LIMITED WARRANTY through the manufacturer. The warranty is directly through the manufacturer and is not warrantied through QW.

Wear and tear on screens, hardware, and other common wear and tear is not something covered by the manufacturer or Quality Windows. Quality Windows, Inc. does not cover any warranty on hardware, screens, or wear and tear products. If the manufacturer does send anything through their means, Labor is not covered and the homeowner is responsible.

If the homeowner does not paint the exterior caulking within 360 days then the warranty is voided completely. Our warranty is separate from a manufacturer’s warranty.

Limitations On Remedies
In no event will Quality Windows be liable for incidental or consequential damages (other than labor to repair any water intrusion due to workmanship under this Warranty), whether based on breach of express or implied Warranty, breach of contract, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply.

State Remedies
This Warranty gives you specific legal rights, and you may have rights which vary state to state.

Contact Us
To obtain service under this Warranty, contact us at 805-984-5895 or 805-564-7600 or email: